Multimedia TrainingProgram

A global signage program depends on hundreds of employees and vendors following the same technical standards, across regions, languages and levels of experience. Dense written standards were not enough.

I produced 10+ training videos and courses from concept and script through editing in Adobe Creative Suite to publishing. I managed the internal website and LMS content used for training and certification, and turned technical standards and the annual budget process into plain-language resources.

Before publishing, I reviewed color contrast, alt text and screen-reader metadata.

Each piece follows the same production path, so quality does not depend on the deadline.

The training reached 400+ employees and vendors across the Americas, Europe and LATAM. Alongside this, I oversaw up to 220 projects at 500+ locations with a $6.2M budget and 12–15 direct reports.

Since April 2026 at Salesforce, I have produced 4 more training videos and courses reaching approximately 50–80 people, and maintain internal web and LMS content.

These materials are internal to the client and are not shown here. Samples can be discussed where permission allows.

The lesson I carry forward: write the script for the person watching on a phone, between tasks, in their second language.